Terms & Conditions
When you are shopping at yofistudio.com, you are automatically accepting our sales conditions.
We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.
NOTIFICATION OF DEFECTS
All merchandise is covered by The Danish Sale of Goods, giving you 24 months to complain about an item. As a customer you can complain about defects and deficiencies that arise within 24 months of the purchase. However, if the defects, deficiencies, or wear and tear are due to negligent use, a lack of maintenance, or simply because of normal wear and tear your right to complain is renounced. yofistudio.com does not cover shipping fees in case of a complaint. In case of defects please contact firstname.lastname@example.org.
CUSTOMS AND SALES TAX /VAT
All customers will have to pay the Danish sales tax/VAT. yofistudio.com is not responsible for these or for any fees charged by customs outside EU. The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charges.
Yofi Studio cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR or DKKR into any other currency.
All content included in this website, such as text graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software is the exclusive property of Yofi Studio.
Copying or other use of the content on the website of Yofi Studio shall be solely at the written permission of Yofi Studio. Unauthorized use of the content of the www.yofi-studio.com website will lead to prosecution.
In reference to the European online complaint portal ODR, here is a guide on how to file a complaint. We advise customers to, in all situations, contact us if any product or service is unsatisfying, before filing a complaint to the ODR.
A complaint about a product or service purchased from us may be submitted to: The Competition and Consumer Authority's Center for Complaint Resolution, Carl Jacobsen Vej 35, 2500 Valby - Denmark. You can also complain to the Center for Complaint Resolution via www.forbrug.dk.
The European Commission's online complaint portal can also be used when filing a complaint. This is particularly relevant if you are a consumer residing in another EU country. Complaints can be lodged here - http://ec.europa.eu/odr. If filing a complaint, you must enter our e-mail address - email@example.com
Yofi Studio ensures that your privacy is protected when using our services. When you place an order, we collect your name, address, telephone number and e-mail address in order to execute the order. Yofi Studio is responsible for this information and we guarantee that it will not be disclosed to any outside organization or third party.